Velki Privacy Policy — Your Data Is Safe with Us
Last Updated: January 2025
Learn in detail how your personal information is collected, stored, and used on the velki platform — all explained on this page.
1. What Information Is Collected
Velki collects necessary personal information during account registration, including your name, email address, mobile number, and date of birth. Payment method details (such as bKash or Nagad numbers) are stored to facilitate financial transactions, but only in fully encrypted form. While you use the platform, your device type, browser information, IP address, and login activity logs are automatically recorded. This information is used solely to improve our services, ensure security, and provide a personalized experience. Session data is collected through cookies and tracking technologies, which can be managed from your browser settings.
Name, email, mobile number, and date of birth.
Payment method and transaction history.
IP address, browser, and device type.
2. How Your Information Is Used
Velki uses collected data solely for specific and legitimate purposes — it is never sold to or unnecessarily shared with third parties under any circumstances. Your information is used for account verification, payment processing, customer service, and fraud prevention activities. You may occasionally be contacted about relevant promotions and offers — however, you can request to stop such communications at any time. Some information is retained to fulfill legal obligations and ensure compliance with regulatory authorities. velki always follows a data minimization policy and collects only what is necessary.
- Ensuring Account Creation and Management
- Processing Deposit and Withdrawal Transactions
- Preventing Fraud and Unauthorized Access
- Handling Customer Service and Complaint Resolution
- Improving Platform Performance and User Experience
3. Sharing Information with Third Parties
Velki does not sell or transfer your personal information to third parties for any commercial purpose. However, necessary information may be shared with authorized payment gateway partners for payment processing, and these partners are required to adhere to the same security standards. Information may be provided to investigative authorities in accordance with Bangladeshi law or court orders. Trusted technology partners involved in the technical maintenance and development of the platform may have limited access to data, but only within the scope of their designated tasks. Any such sharing is governed by strict contractual terms, and protecting your interests remains our top priority.
4. Your Rights & Controls
Every user of velki has full rights over their own personal information. You may request to view, correct, or delete your data at any time — simply contact our support team. If you wish to stop receiving marketing messages, let support know and we will action that request promptly. However, certain necessary information may be required to be retained for legal reasons or while your account remains active. For any questions or concerns regarding your privacy, please reach out to our FAQ Visit the page or contact support directly.
5. Security & Policy Changes
All data stored on the velki platform is protected with industry-standard SSL/TLS encryption and regularly tested through security audits. We always implement the highest technical and organizational measures to prevent unauthorized access, data theft, or misuse. This privacy policy may be updated as needed, and users will be notified in a timely manner of any significant changes. The latest version of the policy will always be available on this page, with the date of the last update shown at the top. Ensuring the security of your information is an ongoing commitment at velki, and we take this responsibility with the utmost seriousness.
Play with peace of mind — your data is secure
Your personal information and financial transactions are stored with the highest level of security at velki. Open an account now and join Bangladesh's trusted gaming platform.